Last Updated:
25th Oct @ 9:00am
Price Refresh60

Safety Deposit Box FAQs

What are My Storage Options?

You have a choice of storage options at our facility.
1. Safety Deposit Boxes – there are 4 different sizes available:

  • Small +
  • Medium +
  • Large
  • Extra Large +

2. Safe Lockers – these are for larger volume storage.

Our vaults boast industry-grade security, fortified by a multi-layered system that integrates advanced electronic security measures and continuous 24-hour monitoring. Your valuables are safeguarded with the highest level of protection, ensuring peace of mind and the utmost security for your assets.

Any personal items that if lost would cause great loss and inconvenience for you.  This could include precious metals, jewellery, insurance policies, valuation certificates, marriage, birth, and death certificates, property titles and deeds, stock and bond certificates, immigration documents, rare stamps, hard disk drives, etc.

Anything illegal or that would pose a health or environmental risk.  (Examples:  drugs, firearms, explosives, ammunition, flammable liquids, or any hazardous materials to name a few)

Yes. How GSB verifies your identity and the documents needed to verify your identity will depend upon the type of account you need.  See the attached document. 

Rental Period: Rental terms are 3, 6 and 12 months.

Key Deposit: Upon renting a safety deposit box, a key deposit is required which is reimbursed upon return of the keys when you conclude the rental.

Rental Payments: Payments are made in advance and renewed automatically. If you do not wish to automatically renew your rental, a 30-day termination notice is required prior to the end of the rental period. 

Please note, no part of the rental payment is refundable if the Storer elects to cease using the Safety Deposit Box prior to the end of the rental period.

During business hours, Monday to Friday. However, for security and privacy reasons, you must book an appointment

NO – Each box has two locks: one is for our master key and one for your client key. We give you both client keys and we don’t keep duplicates. So, without you and your key, the safety deposit box cannot be opened by anyone.

To grant access to your safety deposit box to another individual, you need to visit the GSB office and provide details of the person you want to nominate.

They will be required to have their identity verified in the same manner as your identity was verified. This process can be conveniently completed without the nominee needing to visit GSB offices. We can initiate identity verification through a simple text message, mirroring the same secure procedure you underwent.

Due to security measures, only one person is allowed in the vault at any given time, even if you have nominated multiple people to have access to your safety deposit box. 

In the event of a lost key/s, GSB will require a locksmith to attend our premises to replace the lock on your safety deposit box. Your presence during this process is required, and the associated cost will be billed to you.

Every storage box rented comes with complimentary insurance with an insurable interest up to the value of $10,000.  Insurance in excess of this can be arranged by speaking to one of our team.
The valuables you store in our vaults belong to you – they are your property.  If GSB was to be placed into liquidation or administration, your assets cannot be seized by a liquidator or administrator because at no time can the contents of your personal safety deposit box be deemed as assets of GSB.

The simple answer is yes.  However, government legislation requires us to hold documentation verifying the existence of that entity.  For example, with a company we will need a current ASIC ‘Company Extract’ of current company information and with a SMSF we will need a copy of the current trust deed.

We understand that every time you visit us, we are dealing with something that is of great value to you. Therefore, we consider your security and privacy of the utmost importance. It is for this reason, that we are an appointment only venue. 

For security and privacy reasons
we are an appointment only venue.
If you need any assistance, call us on (08) 6556 8655

GSB Price Estimator

Calculate an estimate of what you may be paid when selling your jewellery & scrap precious metal to GSB

Wt (grams)

(See Note 2)

Est. Price

(See Note 1)
Total Estimate:


Note - The above figures are estimates only for the following reasons:
1. The price of gold and silver changes throughout each day.
2. No allowance has been made for stones and non gold or silver content in the above weights

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